Frustration over Croydon Council's pothole policy

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Wednesday, June 20, 2012
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Coulsdon and Purley Advertiser

RULES for fixing potholes have been branded potty after it emerged workers are attending badly affected roads, only to fill in some but leave others to linger.

Croydon Council's "find and fix" policy means contractors turn up to fill potholes which pose the highest "risk" but leave all others deemed not to pose a threat – causing them to develop over time.

  1. POTTY: Croydon Council workers, pictured, often fill in potholes only to leave some unfixed in the same road

    Croydon Council workers, pictured, often fill in potholes only to leave some unfixed in the same road

  2. UNACCEPTABLE:  PWRA vice-chairman Gabriel Batki-Braun

    PWRA vice-chairman Gabriel Batki-Braun

Rural roads are most affected as they are only reviewed every six months, while town centres are inspected more frequently and given a higher priority.

Jean Shields, of Smitham Downs Road, Purley, regularly drives down Grovelands Road where two potholes have been left for unfilled for about six months.

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Mrs Shields said: "When you look at the policy itself it is just silly. Something needs to be changed.

"I reported the ones in Grovelands Road, which are very bad, because I drive past them a lot and they have been there a long time.

"I'm sure if something could be changed we could get to a position where we see less of them."

County council highways chief Cllr Phil Thomas said the budget for road maintenance has been increased from £2million four years ago to £7million now.

He added: "We give a contractor an order to fill in certain potholes, but if it is the case some haven't been filled in, it may be that someone hasn't reported them."

But Purley and Woodcote Resident's Association (PWRA) chairman Tarsem Flora slammed the council's policy, saying: "This is all red tape – if the contractor filled all the holes they can when they get to a road, life would be so much easier.

"But someone has to mark them, they get a quote, then they fill it in – the whole system is unbelievable. I think they should change their policy. It's much more economical if you visit a particular area to fill up all the ones you can see."

PWRA vice-chairman Gabriel Batki-Braun said potholes in his road, Verulam Avenue, had also posed a significant problem.

He added: "The policy means roads are left in a completely unacceptable state."

A council spokesman said: "The council has an inspection and maintenance routine based on the type of road or footpath and the level of risk for pedestrians and drivers.

"The reason for filling some potholes but not others in a road is that we deal with the ones that pose a risk as a priority. The inspector does inform the contractor about the other potholes, so these will be repaired too.

"In terms of reviewing our process the council has applied a find and fix approach following the severe winters for 2009 and 2010, but as this winter was relatively mild the number of potholes was significantly reduced.

"The council procedures are consistent with other highway authorities'."

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  • Profile image for The3rd

    by The3rd

    Thursday, June 21 2012, 12:31PM

    “Squired - Agreed. Lambeth are by far the worst council. Has anybody driven around the one way system in West Norwood? It is a death trap with cars swerving in and out to avoid the canyons in the road. It probably does not help that there is a bus depot on the road.

    I have complained to Lambeth council but it all falls on deaf ears.”

  • Profile image for PeterNT

    by PeterNT

    Thursday, June 21 2012, 11:33AM

    “The council are useless.
    Road tax is a con and drivers are clobbered harder than anyone with taxes, yet in return get damaged, congested shoddy roads which damage vehicles and decrease their lifespan.
    They will probably be blaming it on the winter being cold again, like it has been for a few years now. Snow seems their favourite excuse yet isn't it those lazy swines who are meant to plan for snow and yet always fail?”

  • Profile image for steve_t_1970

    by steve_t_1970

    Wednesday, June 20 2012, 10:38PM

    “There is a pothole near where I live on the Selhurst Road which opens up every time it rains and I would say is about 6 inches deep. This fills up with water and debris which the gets sprayed everywhere when a vehicle goes through it. When the rain has passed, some come along and dumps a load of tarmac in it. It's nothing like a "repair" - it's a band-aid on something that needs stitches.

    Next time it rains, the tarmac breaks up and the hole reappears. The reason why CC can't afford to fix the roads properly is because they're wasting money on shoddy workmanship like this.”

  • Profile image for squired

    by squired

    Wednesday, June 20 2012, 8:16PM

    “Although the roads in Croydon are bad, they are definitely not as bad as Lambeth.

    Some areas of Croydon have seen complete road resurfacing, such as down near to Croydon University Hospital. In South Croydon the pavements were marked up for road resurfacing back at the start of 2012 (i.e. marking on the pavement where bus lanes, cycle lanes, etc. are on the road so that they can be re-added post resurfacing). As of today that section of road still hasn't been resurfaced. Personally I'd like to know why. Someone will have been paid by the council to mark up these roads, financed by us taxpayers. Have they now decided not to resurface these roads, or will someone be back again marking the pavements (more money spent) a few months from now?

    The trenches formed by the many holes along the stretch of road by Whitgift School are a big issue for me. For people travelling into Croydon to shop (or eat, or for an evening out, or whatver else) it immediately helps reinforce the impression that Croydon is a dump. These holes also pose a real danger for someone on two wheels, not just from the holes themselves, but also from the sheer volume of stones/gravel from where the road is falling apart. Stones/gravel sent flying from the road can also hit pedestrians. I've experienced it and I can tell you that it hurts. I'd hate to think what might happen if they hit a child in the face, which is a real possibility.”

  • Profile image for Got_Any_Quo

    by Got_Any_Quo

    Wednesday, June 20 2012, 7:41PM

    “The3rd there is no such thing as Road Tax, it was abolished in 1937. It is now Vehicle Excise Duty, based on emissions, and the money paid goes into the general Government coffers. Road building and maintenance comes from general taxes, VAT, income tax etc.

    My route to work is littered with potholes, all of them in Croydon. My journey takes me through Sutton and Merton, and roads in both of these boroughs are far better than Croydon. Only Surrey's roads are worse than Croydon's.”

  • Profile image for swsquires1

    by swsquires1

    Wednesday, June 20 2012, 9:43AM

    “I wish they'd send the boys down to the Brighton Road alongside Whitgift School. The bus lane looks like it has been hit with mortar fire in places. You could get lost in some of the holes if you jumped in.”

  • Profile image for The3rd

    by The3rd

    Wednesday, June 20 2012, 9:01AM

    “Isnt our road tax supposed to pay for the up keep of our roads? What on earth are they spending all that money on?”

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