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Shirley pensioner lost life savings in cruel scam

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Saturday, June 23, 2012
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Croydon Advertiser

AN ELDERLY woman has told how scammers tricked her into giving up her life savings – and is warning others not to fall for the same scam.

The tearful 82-year-old, who has been left so traumatised by the ordeal that she is too scared to be named, has told how she lost £9,000 of her savings after she was tricked into thinking her account had been hacked by cruel swindlers.

The pensioner, who lives in Shirley Village, answered the phone last Wednesday only to be told it was her bank, Lloyds TSB, on the phone concerned about recent transactions.

She said: "They told me they were concerned because someone had spent £50 in Argos in Camberwell, and I knew it could not be me.

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"I don't use the card a lot and it stays in my purse. My husband is 85, and we are always together. I knew it wouldn't be him, we have no other family.

"I told them it wasn't us and they said they would have to investigate.

"I was very scared because you hear about this sort of thing all the time. I gave them permission to investigate as they said there was a chance they could get my money back.

"I really believed it was the bank."

The fraudsters hung up, stating they would be in touch and were "looking into the account problems", then phoned the next day (Thursday) and told her they would need to take the card away.

She said: "They said they would send a courier to come and get the card within 15 minutes, they said to investigate properly they needed my pin but told me not to say it out loud.

"They said I had to type it in the phone which I did because I thought it was safe as I was not saying it out loud. I feel really silly now."

A courier came and collected the card but it was only on the Saturday that it became clear all was not well.

"I got a letter from Lloyds TSB, saying they were concerned because I was £240 overdrawn on my account which had previously had £9,000 in it just the day before," she explained.

"They had taken everything and spent it on expensive restaurants, the cinema, shopping in Harrods, everything. But because it was a Saturday I couldn't do anything. The bank was shut.

"I felt sick and I didn't eat or sleep all weekend. On Monday I went in the bank and they were very friendly. I spent two hours there and now I have my money back but it was such a clever scam. I just don't want anyone else to be a victim."

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  • Profile image for CuppaTeaPlz

    by CuppaTeaPlz

    Sunday, June 24 2012, 10:55PM

    “I remember going down my mums pocket when I was younger, found an old sticky sweet too, learned my lesson because I had the plops for 2 days, never stole again.

    Anyway, not enough information is given to the elderly publicly, either by letters or adverts.”

  • Profile image for Dracia

    by Dracia

    Sunday, June 24 2012, 8:46PM

    “I'm glad the bank reimbursed her. I'd like to find those con-artists and do things to them that aren't publishable! They're the kind of scum who probably nicked from their own parents' and grandparents' wallets as kids.”

  • Profile image for roomster

    by roomster

    Sunday, June 24 2012, 9:58AM

    “Normally the card providers act if they see a strange transaction on a card I had a broken arm last year and struggled to hit the correct keys on one transaction and had a phone call on my mobile in about 10 minutes from the card company telling me that they had put a stop on my card.
    There are so many fraudsters around either in this country or abroad the elderly and vulnerable are at high risk these days, as has been said you need to ring the number on your statements if you have a suspicious call.
    The article also misses the chance of giving some information on what you need to do if you are contacted.”

  • Profile image for Ivor_Shed

    by Ivor_Shed

    Sunday, June 24 2012, 8:44AM

    “perhaps the headline should have read "Bank refunds pensioners' lost savings" so I didn't have to read right to the end to find they had 'lost' nothing except a couple of night's sleep.

    There have always been, and always will be con men. What about some useful advice from the banks. I'm surprised I haven't received a phishing email from Natwest offering to help me out with the current bank problems - not that I have a Natwest account!

    Perhaps banks could have a well publicised fraud phone number for customers to check whether these sort of requests are authentic. I know the numbers exist but keep telling the slow customers rather than trying to sell them insurance or credit transfers.”

  • Profile image for tbabygib

    by tbabygib

    Saturday, June 23 2012, 9:51PM

    “I'm really sorry for this Couple as the Conmen/woman are very good at what they do.
    I so wish the people they con Get all their monies back
    The Conmen/women. Should think aboout their Grand parents and extended family.
    How would they feel, if someone as Greedy/Horrible as themselves did that to them?”

  • Profile image for Jimmy2011

    by Jimmy2011

    Saturday, June 23 2012, 5:28PM

    “I am surprised at this. I thought banks had a system in place that irregular and unusual card use would be flagged as suspicious and not authorised without speaking to the cardholder first. This is partially the reason we now have contactless cards which you don't need even to enter a pin number. Also places like Harrods should have good cctv and images should be released.

    I hope they catch the scum and at least the lady got her money back which, in the world we live in, could be seen as a scam itself.”

  • Profile image for RecFan

    by RecFan

    Saturday, June 23 2012, 11:12AM

    “Phishers, scammers or whatever you want to call these low lives deserve a good kicking! Cheating anyone out of their savings is utterly despicable.

    Chances are these people won't be caught, but, if they are, I truly hope a Judge passes down the maximum sentence. If they are immigrants, legal or not, they should be deported.”

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